We understand complexities associated with the development of Russian and Eastern European medical markets. For decades, this market has been deprived of such concepts as “service” and affordable high-quality health services. We have successfully improved the situation in those places where we open our private medical centres. The secret of success is simple. It is necessary to maximize the success of treatment and thus the level of patient’s satisfaction, and to offer this high-quality service to potential patients in a sound way. We have been doing it for many years. The success of our clinics is undeniable; none has been closed yet due to unprofitable or patient churn. We continue to raise the level of our physicians and employees without making any geographic “discounts”. We know that the level of service should not differ either in a small town or the capital, and our patients should feel comfortable in any of our medical clinics.
That’s where we see the difference between a professional private medicine and other forms. From year to year it allows us to implement our principles for the private medicine development by expanding the geography and making more and more people healthy and happy.
